Device Check, Repair & Return
At OKM, we take pride in the reliability of our products, but we understand that defects can sometimes occur due to various reasons. That’s why we offer a comprehensive inspection and repair service to carefully evaluate and restore your detectors and accessories to top performance.
Warranty Cases
If you believe your case is covered by warranty or are unsure, contact us directly via email or the form below. We offer a 2-year warranty from the date of purchase. To speed up the process, please fill out the RMA form (PDF) and attach it with your proof of purchase (invoice). Our team will review your request promptly and guide you through the next steps.
Out of Warranty Cases
If your device is no longer under warranty, you can purchase our OKM Device Check service. Our experts will assess the issue, provide a detailed diagnosis, and offer professional repair services to restore your detector to top performance.
Remote Support
If you need help using your detector or software, our OKM Remote Support team is here to assist you. We’ll guide you step-by-step through setup, troubleshooting, and calibration to make sure everything works correctly. Get quick and easy help without leaving your home.
Why Choose OKM Service?
TRUSTED EXPERTISE
SERVICE & SUPPORT
PRODUCT SUPPORT
HANDMADE IN GERMANY